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Help | Info
Center - Troubleshooting
It keeps asking me
to login, what should I do?
Make sure you have cookies enabled in your browser preferences. If you
have cookies disabled, there is no way for our system to know you were at
the site before, and you will be asked to login.
The
videos won't play - what's wrong?
All of the videos on BloggerTV and affiliated WorldNetCast TV channels and
web sites are streamed through a Flash player, so you need to have the
latest version of Macromedia Flash installed on your computer. To download
it, please visit Adobe.
The video keeps stopping while I'm watching it. How
do I fix that?
If a video doesn't play continuously it may be due to your connection
speed. You'll need a broadband connection with at least 500+Kbps for the
best viewing experience.
Why can't I
hear the audio when I'm watching a video?
To make sure that you hear sound while watching videos, please check the
volume controls on your computer. Also, be sure to increase the volume on
other conventional video players on your computer, such as Real Player or
Windows Media. This may have an effect on your computer's master volume
levels. Next, check to see if your system meets these requirements for
running the Video Viewer:
Macromedia Flash Player 7.0+ plug-in
• Windows 2000 or higher with
latest updates installed
• Mac OS X 10.3 or higher
• Firefox 1.1+, IE 5.0+, or Safari 1.0+
• Broadband connection with 500+ Kbps
If your system meets all the
requirements, but the Video Viewer still isn't working properly, please
try troubleshooting with a different browser. Also, please test the audio
on multiple videos.
My
video is taking a long time to upload. Is something wrong?
Generally, if you have a high-speed internet connection you can expect the
upload to take somewhere between 1-5mins for every 1MB. However, the
experience is different for every user because of the variation in
connection speeds. If your video is very large, it may take a long time to
upload.
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free expression in an online broadcast television environment. bloggerTV
does not censor or delete your videos unless they are deemed to be a visual
portrayal of cruelty, abusive or illegal content. Viewer discretion
is advised.
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are registered trademarks. All Rights Reserved Worldwide
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